Professional Conduct at the Monterey Institute
As a professional graduate school, Monterey Institute faculty, students and staff work collaboratively to promote an atmosphere that is characterized by professional courtesy and etiquette. Your classmates, your professors, MIIS alumni and Institute staff are now in your professional network. Recognize that your interactions with each person contribute to the professional image you are creating. To that end, we respectfully request that you use these guidelines when engaging with others in the Institute community:
- Professional Communication: Whether it is an email, a phone call, a text or a classroom discussion, when communicating with others, please do so as a professional. This simply means that we use courteous language and show respect for the ideas and values of those with whom we interact.
- Respecting Time: Be sensitive and respectful of others’ time. If you sign up to attend an event or make an appointment to meet with a classmate, a professor or a staff member, please honor that commitment or notify them beforehand that you are unable to attend.
- Addressing Professors: Some professors and administrators are fine being addressed by a first name. However, unless you are invited to do so, it is impolite to engage with professors, deans, the Provost, or the President using their first names. It is more appropriate to use “Dr (their last name)” or “Professor (their last name)”. Ask or wait until they let you know how they like to be addressed.
- Addressing Alumni: The support of MIIS alumni is critical for virtually all students. Make sure to communicate in a professional manner and be courteous and respectful with the alumnus’ time and professional constraints. Please be sure to provide accurate information when asking for advice or a seeking a connection. It is imperative that you always follow up with a “thank you” to the alumnus and that you keep them informed of any outcomes resulting from their guidance.
- Issue Resolution Protocol: Graduate school is a stressful place to be. There will be times when you are frustrated or upset about a person or an issue. If it is an issue with a person such as a classmate, a professor or staff member, it is often best to deal directly with that person. If you are not comfortable doing this, please take the matter to the Office of Student Services or to your CACS advisor. Use the chain of authority. If you have not been able to resolve the issue directly, or with the Office of Student Services or an advisor, you should then go to an Assistant Dean or Dean. The Provost and President are available after all of your other attempts to resolve an issue have failed. In the event you have a more serious issue that is not addressed through constructive dialogue at these levels, you should refer to the Student Grievance Procedure which can be found in the Policies and Standards Manual.
- The Broader Community: We are all members of not only the Institute community, but the broader community of the City of Monterey and the Monterey Bay Area. Your conduct in the entire community is a reflection on the Institute so please be aware of the impression you leave on others while interacting with others in the community.
- Official Student Code of Conduct: Please make sure you familiarize yourself with the Student Code of Conduct in the Policies and Standards Manual. It is a product of and is endorsed by your fellow classmates and Institute employees. Heed its wisdom as a guide and framework for professional conduct while studying at the Institute.
- Your Professional Network: Remember, your classmates, your professors and Institute staff are your future colleagues. Build your network with them using respectful and professional conduct.