Middlebury Institute of International Studies at Monterey

We believe that intercultural communication and understanding are essential for professionals pursuing careers around the globe.  

About Intercultural Competence

Intercultural competence (ICC) is the active possession of qualities that contribute to effective intercultural communication (communication between individuals or groups of different linguistic and cultural backgrounds). ICC involves a meta-level ability to recognize and analyze patterns and relationships. Cultures are considered those structured manifestations of human behavior in social life within specific national and local contexts (e.g., political, linguistic, economic, institutional, professional). Culture is comprised of ideologies/worldviews, practices/actions, participation, and communication.

*The concept of culture includes ethnic and national cultures, and also religious, linguistic, gender, socio-economic, regional, and organizational cultures. Individuals have many cultures that shape their identities as they participate in various communities of practice.

Learning Outcomes

Through self-reflection, exploration of ICC theories and models, experiential activities that capitalize on students’ diverse backgrounds, MIIS ICC courses facilitate students’ increased learning in the following areas:


  1. Theories and models in intercultural studies
  2. Developments, challenges and issues in intercultural studies
  3. Theories and models in identity development
  4. Theories and models in related to issues of power and intergroup interactions in macro and micro contexts


  1. Demonstrate communication skills in intercultural contexts
  2. Observe and interpret cases, situations, and developments taking place in intercultural settings
  3. Engage in critical reflection
  4. Create intercultural environments conducive to facilitating other’s contributions and participation
  5. Switch cultural frames of reference
  6. Display ethnographic skills


  1. Self (e.g., openness, curiosity, appreciation of diverse cultures and ideas)
  2. World Views (e.g., understanding multiple realities, objectivity)
  3. Ethics (e.g., respect for others’ views)

Sample ICC Courses

  • Introduction to Intercultural Communication
  • Development of Intercultural Training in Organizations
  • Introduction to Conflict Resolution
  • Biculturalism & Multiculturalism
  • Multilingual Communication in Multicultural Settings

ICC Faculty

460 Pierce St, McCone 216

Global Talent & Leadership Development, Coaching Executives and Managers for Global Performance, Team Effectiveness & Performance Across Cultures, Multicultural Team-Building, Building Effective Global Teams