Middlebury Institute of International Studies at Monterey

Manuela Silveira

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Manuela Silveira

Manuela Silveira (center) with other members of her team at Ccaps.

August 28, 2013

Program: MATLM Portuguese

Summer Internship: Ccaps Translation & Localization, Rio de Janeiro, Brazil

Undergrad: Pontifícia Universidade Católica do Rio de Janeiro, Brazil

“I see localization not only as the art of making content available in other languages, but prepared to make sense to its target audience. That is what fascinates me the most about it and what drove me to this profession!”

Being the first student of the MATLM Portuguese Program has been a challenge and a privilege since the first day. A challenge, naturally, because of the demanding curriculum and coursework, but also due to the added pressure of laying the ground for the Portuguese-speaking MIIS community. And a privilege because Prof. Silva and I have taken on the task of pushing this program forward and have also become ambassadors, at sorts, of Brazil at MIIS. Don’t get me wrong, the Portuguese language encompasses much more than the Brazilian variant, but considering that Prof. Silva and I are both Brazilian, it cannot be ignored that this is the part best represented.

When it came to making arrangements for my summer internship, I had no doubt that I wanted to get some hands on experience in Localization Project Management, but I also knew that I wanted this to happen in Brazil. In October 2012, I attended the ATA Conference (yes, I went as a first-year student and highly recommend it). Through a contact made with the Globalization and Localization Association (GALA) there, I found Ccaps, one of the largest and most prestigious translation and localization companies in Brazil. Fabiano Cid and Cassius Figueiredo, the Managing Director and the Production Director respectively, offered me the opportunity of doing an internship at their company.

July came around and I saw myself touching down in my hometown of Rio de Janeiro. Cassius had outdone himself in organizing an internship program that allowed me to go through the several areas of work with one-on-one time with professionals of all levels. We began with some high-level strategic planning discussions with Fabiano himself, administrative and financial issues with Marcelo Malamace, the Financial and Administrative Director, as well as going over sales objectives and processes underway. I even got a chance to sit with one of the sales coordinators to do some cold calls! Sales is definitely not my thing, though…

The second week was dedicated to learning the details and mechanics of internationalization (i18n) and localization (l10n) and brushing up on important concepts in project management; all of this directly with Cassius. I then had the opportunity to spend some time with the localization engineering team and the vendor management and QA team and understand their specific processes and the importance of being thorough in each step. The following weeks were spent side-by-side with the project managers, taking part in projects big and small, and understanding the various aspects of the work that is performed. They literally “kill a lion a day”, as we would say in Portuguese. Words cannot express my gratitude to the Ccaps team for giving me this opportunity and for the richness of the learning experience that was offered to me.

This has also been a time of huge social and political importance in Brazil. As my plane landed, the largest social uprising in the last 20 years broke out and the population organized itself in protests, in a way that had never been seen. “O gigante acordou” [the giant has awoken] has been the tagline used to describe what has been going on, and it is literally that! It was also the period during which the World Youth Day 2013 occurred and Rio de Janeiro received Pope Francis’s visit.

Last but not least, I spent some precious time with my family and friends, whom I deeply missed, revisited some of my favorite places in my hometown and refueled my Brazilianity, of which I am so proud. The summer couldn’t have been better and I feel totally ready to face my second year at MIIS, with all its challenges and privileges.

É isso aí, valeu gente!